Question 1

Does Purina have a rewards program?

Accepted Answer

Yes, Purina now has a rewards program! Download the myPurina App to get started.  Purina Rewards enables you to earn points on any cat and dog Purina product, including pet foods, treats and supplements! Earn 10 points for every $1 you spend on Purina products (up to $300 per transaction). Get more details about our rewards program.

Question 2

Which Purina brands and products are included in Purina Rewards?

Accepted Answer

The following cat and dog brands are eligible for earning points in the Purina Rewards program: Alpo, Beggin’, Beneful, Busy, Cat Chow, Kitten Chow, DentaLife, Dog Chow, Puppy Chow, Fancy Feast, Friskies, Kit & Kaboodle, Moist & Meaty, ONE, Petivity, Pro Plan, Pro Plan Veterinary Diets, Tidy Cats, and Whisker Lickin’s.Download the myPurina App to get started.

Question 3

What is Purina Rewards?

Accepted Answer

Purina Rewards is our loyalty program for Purina consumers. You can earn points by purchasing eligible cat and dog Purina products at your favorite retailer, or by completing various activities in the myPurina App. Points earned can be redeemed for exclusive rewards.

Question 4

How does Purina Rewards work?

Accepted Answer

Our loyal consumers are encouraged to download the myPurina App or sign up online at Purina.com. Users may earn points by scanning receipts for the purchase of eligible cat and dog Purina products or by completing various activities. From there, points may be redeemed for exclusive rewards.

Question 5

Who can participate in Purina Rewards?

Accepted Answer

This program is open to individuals who are residents of the United States and are at least eighteen (18) years old. Professional breeders, businesses, and institutional organizations (such as rescue groups, humane societies, or animal shelters) are not eligible to participate in the Purina Rewards.

Question 6

How do I sign up for Purina Rewards?

Accepted Answer

You can sign up for Purina Rewards via the myPurina App from your mobile app store or on Purina.com.

Question 7

Does Purina Rewards cost anything?

Accepted Answer

No, the Purina Rewards program is free. It is designed to reward Purina consumers — and their pets. You can get started by downloading the myPurina App.

Question 8

Who do I contact for additional question or concerns?

Accepted Answer

If you have any additional questions or concerns regarding Purina Rewards, our customer service team is here to assist you 800-456-7080 or How Can We Help? Contact Purina If you encounter an error message, we recommend taking a screenshot and sharing it with our team for better assistance.   If you believe points were awarded inaccurately, please contact us, and we will investigate and resolve the issue promptly.

Question 9

How do I earn points?

Accepted Answer

Start by downloading the myPurina App.There are two ways to earn points through Purina Rewards: Uploading receipts: By purchasing eligible Purina products and submitting your receipts, you can earn points based on the total amount spent. Remember to follow the receipt submission guidelines mentioned earlier. Completing activities: Periodically, the Purina Rewards program may offer additional activities or promotions that allow you to earn extra points. These activities can include using Pet Food Finder in the app and completing your pet’s profile. Keep an eye on our website and emails for additional opportunities.

Question 10

How do I submit a successful receipt?

Accepted Answer

Submitting a receipt is a crucial step in earning points through the myPurina App. To ensure a successful submission, follow these guidelines: Capture a clear photo of your receipt or upload it from your smart phone or desktop. Make sure the receipt includes essential information such as the retailer's name, date of purchase, purchased Purina items, and the price of the Purina products. While not mandatory, including the transaction number can be helpful. Receipts are eligible for submission within 90 days from the purchase date.After submitting your receipt, points will be processed and awarded within three business days.Learn where to find information on receipts from specific retailers.

Question 11

How do I redeem points and what can I redeem them for?

Accepted Answer

Once you've accumulated enough points, you can redeem them for a variety of rewards. Visit the Purina Rewards section on the myPurina app or on Purina.com and browse through our catalog to see the available options. Rewards include Purina cat and dog products and a selection of cat and dog items. Simply select the reward you desire, follow the instructions to redeem, and enjoy your chosen reward.

Question 12

When do points expire?

Accepted Answer

All unredeemed points will automatically expire one year from the date they were added to your Account, at 11:59pm Central Time on the last day of the month in which they were earned. As you redeem your points for rewards, these points are taken from the earliest earning activities, and have different expiration dates based on when you earned them. It is important to keep redeeming points throughout the year, so that you do not lose them. Example: You submit a receipt in May and earn 100 points, then in June you submit another receipt and earn 200 points. In August you redeem 200 of your points for a reward. We will first use the 100 points you earned in May and the remaining 100 points from June. This would leave you with a balance of 100 points. Those remaining 100 points do not expire until June 30th of the following year since those remaining points were first acquired in June.

Question 13

I am having trouble signing-in to my account.

Accepted Answer

If you are experiencing difficulties signing in, please ensure that you are using the correct case-sensitive email address and password. Try signing in with your email address in all lowercase letters as a troubleshooting step. If the issue persists, please reach out to our customer service team for further assistance. Example: customerservice@purina.nestle.com instead of CustomerService@purina.nestle.com

Question 14

Sweepstakes Rules: Free Pet Food for 1 Year

Accepted Answer

NO PURCHASE NECESSARY TO ENTER OR WIN. Nestlé Purina Pet Care “July Free Food” Sweepstakes is open to legal residents of 50 U.S. & D.C., who are 18 and older (or 19 for residents of AL & NE) and are Purina Rewards loyalty members. THIS PROMOTION IS NOT OPEN TO THE GENERAL PUBLIC. Starts at 12:00:01 PM CT on 07/15/2025 and ends at 11:59:59 AM CT on 07/31/2025. One (1) Grand Prize comprising of: Pet food for a year, in the form of 12 manufacturer’s coupons for up to $105.99 each.  ARV of Grand Prize is $1,271.88. Odds of winning depend on the total number of entries received. Void where prohibited, restricted, or taxed by law. Sponsor: Nestlé Purina Pet Care Company, 1 Checkerboard Square, St. Louis, MO 63164.To view full sweepstakes rules, click here.

Question 15

Sweepstakes Rules: FREE year of Dog or Cat Chow

Accepted Answer

NO PURCHASE NECESSARY TO ENTER OR WIN. Purina Pet Care “Free Year of Cat Chow or Dog Chow Sweepstakes” is open to legal residents of 50 U.S. & D.C., who are 18 and older (or 19 for residents of AL & NE) and are Purina Rewards loyalty members. THIS PROMOTION IS NOT OPEN TO THE GENERAL PUBLIC. Starts at 9:00:01 AM CT on 8/1/2025 and ends at 11:59:59 AM CT on 8/31/2025. One (1) Grand Prize comprising of: Pet food for a year, in the form of 18 manufacturer’s coupons for up to $39.99 each. ARV of Grand Prize is $719.82. Odds of winning depend on the total number of entries received. For full official rules, click here. Void where prohibited, restricted, or taxed by law. Sponsor: Nestlé Purina Pet Care Company, 1 Checkerboard Square, St. Louis, MO 63164.

Question 16

Sweepstakes Rules: FREE year of Pro Plan Dry Dog Food

Accepted Answer

NO PURCHASE NECESSARY TO ENTER OR WIN. Purina Pet Care “Free Year of Pro Plan Dry Dog Food Sweepstakes” is open to legal residents of 50 U.S. & D.C., who are 18 and older (or 19 for residents of AL & NE) and are Purina Rewards loyalty members. THIS PROMOTION IS NOT OPEN TO THE GENERAL PUBLIC. Starts at 9:00:01 a.m. CT on 10/1/2025 and ends at 11:59:59 a.m. CT on 10/31/2025. One (1) Grand Prize comprising of: Pet food for a year, in the form of 20 manufacturer’s coupons for up to $99.99 each. ARV of Grand Prize is $1,999.80. Odds of winning depend on the total number of entries received. For full official rules, click here. Void where prohibited, restricted, or taxed by law. Sponsor: Nestlé Purina Pet Care Company, 1 Checkerboard Square, St. Louis, MO 63164.

Question 17

Sweepstakes Rules: Free Year of Friskies Dry Cat Food

Accepted Answer

NO PURCHASE NECESSARY TO ENTER OR WIN. Purina Pet Care “Free Year of Friskies Dry Cat Food Sweepstakes” is open to legal residents of 50 U.S. & D.C., who are 18 and older (or 19 for residents of AL & NE) and are Purina Rewards loyalty members. THIS PROMOTION IS NOT OPEN TO THE GENERAL PUBLIC. Starts at 9:00:01 a.m. CT on 10/1/2025 and ends at 11:59:59 a.m. CT on 10/31/2025. One (1) Grand Prize comprising of: Pet food for a year, in the form of 12 16.00 each. ARV of Grand Prize is $192.00 For full official rules, click here. Void where prohibited, restricted, or taxed by law. Sponsor: Nestlé Purina Pet Care Company, 1 Checkerboard Square, St. Louis, MO 63164.

Preguntas frecuentes sobre el programa de recompensas de Purina: Sus preguntas respondidas

¿Purina tiene un programa de recompensas?

¿Qué marcas y productos de Purina están incluidos en Purina Rewards?

¿Qué es Purina Rewards?

¿Cómo funciona Purina Rewards?

¿Quién puede participar en Purina Rewards?

¿Cómo me inscribo en Purina Rewards?

¿Costan algo los Purina Rewards?

¿A quién debo contactar para preguntas o inquietudes adicionales?

¿Cómo gano puntos?

¿Cómo puedo enviar un recibo exitoso?

¿Cómo canjeo puntos y para qué puedo canjearlos?

¿Cuándo expiran los puntos?

Tengo problemas para iniciar sesión en mi cuenta.

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