Contact Purina
At Purina, we know how important your pets are to you, and we’re here to support you every step of the way. Whether you have a question, need help with a product, or simply want to talk things through, our team is ready to listen and help. You can reach us by phone, email, or chat, or view our FAQs for answers to common questions.
Note: if you’re looking for Consumer Service support, please avoid using the "Feedback" button. Messages left there don’t allow us to follow up with you directly, and we want to be sure we can respond and help you.
Email Us
To help us take the best possible care of your request, please take a few minutes to complete the short contact form. One of our Engagement Specialists will personally respond to you - via email - within one to two days.

Call Us
1-800-7PURINA
1-800-778-7462
Monday – Saturday, 8am – 5pm CT

Write Us
Office of Consumer Affairs
P.O. Box 340
Neenah, WI 54957

For Veterinarians and Veterinary Clinics
If you have a question regarding a specific patient, please contact our Veterinary Resource Center at 1-800-222-VETS

Earn myPurina Rewards with Every Purchase
Use your points for treats, toys, and gift cards with myPurina app.