When will the Purina Store be closing?

The Purina Store will close on December 1, 2021.</li> Purina Store inventory will be available for order on a first-come, first-served basis until December 1, 2021.</li> You will still be able to find your favorite Purina products at online and in-store retailers.</li> </ul>

What is taking the place of Purina Store?

We have decided to simplify and consolidate our e-commerce offerings.</li> We would encourage you to visit purina.com - Where to Buy Purina Brands Dog Food & Cat Food | Purina</a> - for more on our brands and to find a retailer near you.</li> You can also find select Purina products on our other Purina e-commerce sites including My Fancy Feast</a>, EverRoot</a>, PetQCheck</a>, Just Right</a>, and Vet Direct</a>.</li> </ul>

Why is the Purina Store closing?

In an effort to simplify our e-commerce offerings, we will be closing Purina Store on December 1, 2021.</li> </ul>

When is the last day when I can place a Purina Store order (both a one-time order and subscription order)?

The last day to place an order and the last day subscription orders will be processed is December 1, 2021.</li> If you have an auto-shipment with us, it will cancel automatically on December 1, 2021.</li> </ul>

When will I receive my last auto-ship order?

Auto-ship orders will continue to be processed until 12/1/21. After 12/1/21, all subscription accounts will be automatically cancelled and no further orders will be processed.</li> </ul>

I still have an offer code to use on the Purina Store. How long do I have to redeem it?

Offer codes will be accepted until the store closes on 12/1/21.</li> </ul>

How can I get more information on the Purina Store closing?

We’re here to help. Please call us at 1-800-579-7733 or send us an email at Contact Purina – Customer Service Phone Number & Email | Purina</a></li> </ul>

My order has shipped. How do I track its in-transit progress? When should it arrive?

Our orders are shipped by UPS Ground. To track your order, please click on the following link or paste it in your browser: www.ups.com/tracking/tracking.html</a>. Enter your tracking number, found in your shipping confirmation email, in the Track by Number box, and click the Track button. If you are unable to track your order, please contact our team via phone at 1-800-579-7733</a> or email</a>.</li> </ul>

The Purina Store Is Now Permanently Closed

You can still purchase your favorite Purina products at local retailers and online.

As part of our effort to simplify our e-commerce offerings, we closed the virtual doors of our Purina Store on December 1, 2021.

You can still purchase your favorite Purina products at local retail locations, or shop online for home delivery. Here’s how.

Find a Purina Retailer Near You >

To receive select Purina® products delivered to your home, visit:

Just Right®

Get personalized dog food for a lifetime of tailored nutrition, delivered each month from our partners at Just Right.

Shop Now >

Petivity™

Provide a new standard of care with a smart litterbox monitor.

Shop Now >

MyFancyFeast®

Create the ideal Fancy Feast menu for your cat by personalizing a variety pack.

Shop Now >

EverRoot™

Get high-quality supplements to support your dog’s heart, mind and more.

Shop Now >

Rootlab™

Discover high-quality, nutritious, eco-conscious pet nutrition, that appeals to dogs while being kind to the planet.

Shop Now >

Purina® Pro Plan® Veterinary Diets

Purina Pro Plan Veterinary Diets, Purina Pro Plan Veterinary Supplements and Purina Pro Plan delivered to your door.

Shop Now >

Purina is proud to be a partner you trust to help care for your pet, and we will continue to provide the quality products your pet deserves.

For answers to the most common questions about the Purina Store closing, see the Frequently Asked Questions below.
If you need further answers or specific support, please contact us. We’re here to help.

1-800-579-7733

https://www.purina.com/contact-us

Frequently Asked Questions

We have decided to simplify and consolidate our e-commerce offerings.
We would encourage you to visit purina.com - Where to Buy Purina Brands Dog Food & Cat Food | Purina - for more on our brands and to find a retailer near you.
You can also find select Purina products on our other Purina e-commerce sites including My Fancy Feast, EverRoot, PetQCheck, Just Right, and Vet Direct.

Our orders are shipped by UPS Ground. To track your order, please click on the following link or paste it in your browser: www.ups.com/tracking/tracking.html. Enter your tracking number, found in your shipping confirmation email, in the Track by Number box, and click the Track button. If you are unable to track your order, please contact our team via phone at 1-800-579-7733 or email.