Yes! After you have created a new account with Purina Perks using your same MyPerks email address, your previous points will take up to two weeks to populate following the official transition of MyPerks to Purina Perks on April 18th. Additionally, because Purina Perks utilizes a higher points-per-dollar spent (10 points for every dollar spent), you will see a higher point total in your new Purina Perks account.

Please allow two weeks after the official transition date of April 18th for your MyPerks points to be reflected in Purina Perks.

Yes. Purina Perks utilizes a higher ratio for earning points than MyPerks. Purina Perks members will earn 10 reward points for every dollar spent on Purina products. That is more than 300% more points per dollar than MyPerks, which utilizes a 3-reward-points-per-dollar-spent ratio.

No. Please allow two weeks after the official transition date of April 18th for your migrated MyPerks points to be available in your new Purina Perks account.

Purina Perks utilizes a higher, 10-to-1 points per spent dollar ratio for earning points. Because MyPerks uses a lower 3-to-1 points per spent dollar ratio, Purina Perks members who transferred from MyPerks will eventually see over 300% more points show up in their Purina Perks account. In addition to the higher point-earning ratio, MyPerks members who sign up for Purina Perks will also enjoy a 400-point bonus added to their transferred points.

If you’ve had your eye on a specific MyPerks reward, redeem for it before 11:59pm (EST) on April 17th to receive it successfully. If you choose not to sign up for Purina Perks, feel free to burn through your points through reward redemption. Keep in mind that if you do plan to transition to Purina Perks, all remaining MyPerks points will be transitioned into Purina Perks points at a higher point ratio!

MyPerks will be decommissioned on April 17, 2023. At that time, accounts and the MyPerks site will no longer be accessible. From the time of your last sign-in to MyPerks, you will have 365 days to sign up for Purina Perks using your MyPerks associated email address and have your MyPerks points transitioned into Purina Perks points. If you do not sign up for Purina Perks after the 365-day window has expired, you will lose any unused MyPerks reward points.

MyPerks points will be available to transition to the Purina Perks program up to one year (365 days) from your last MyPerks sign-in date.

Please allow up to two weeks after the official transition date of 4/18/2023 for your migrated MyPerks points to appear in your Purina Perks balance even if you have signed up for the app prior to 4/18/2023. Remember to use your same MyPerks associated email address when signing up to have points transitioned.

April 17, 2023 is the final day to earn points within MyPerks. After 11:59pm on April 17, members will no longer be able to earn points.

April 17, 2023 is the final day to upload receipts in the MyPerks program. After 11:59pm on April 17, members will no longer be able to upload receipts.

Yes! PurinaPerks awards points for all Purina purchases through receipt uploading and various activities similar to MyPerks. Have more questions about PurinaPerks? Visit their program’s FAQ page.

Please expect your 400 bonus points to take up to one week following the official end of MyPerks on 4/18 to become available in Purina Perks regardless of if you have signed up before April 17th or after April 18th.

Purina Perks offers a limited desktop experience for members to transition their MyPerks account as well as enjoy select rewards and earning opportunities. Our team is actively working to improve our desktop experience. We encourage you to check back for updates.  Keep in mind, the Purina Perks app offers the most opportunity to track, earn and redeem from the ease of your mobile device.

MyPerks rewards you for being a wonderful cat parent and a loyal Cat Chow® consumer. You can earn points by purchasing Cat Chow® products and for staying active on our website. You can redeem your points for exclusive rewards, from instant savings to fun merchandise and so much more.

Not a penny! MyPerks is a free program designed to reward all Cat Chow® consumers — and their cats.

That’s an easy one. Simply scroll up to the blue menu banner at the top of your screen and click the “Log Out” link. You can also log out from your profile page.

Nope — we’ve got to keep things fair and simple, so those points are yours and yours alone.

Please Click Here for the complete list of terms and conditions. 

There are two paths to MyPerks points. One way to earn them is to buy Cat Chow® products and then upload your purchase receipts. The second way is to stay active on our website. Sending referrals, checking in daily and posting reviews are just a few examples. (Check out the MyActivities page on our website to see all the ways you can keep the points rolling in.) In addition to earning you points, your Cat Chow® receipt uploads are your ticket to reaching the higher tiers.

When you upload your Cat Chow® purchase receipt, you’ll earn three points for every dollar you spend. (Gold and Platinum Tier members earn 3.25 and 3.5 points for every dollar they spend, respectively.) Additionally, the points you earn for completing various activities are based on the specific activity. In other words, some activities are worth more points than others.

Yes! After making your purchase, take a screenshot of your complete order summary. (Note: This page is different from your order confirmation.) Then, log in to your MyPerks account and navigate to the MyReceipts page by clicking on the “Upload Receipt” link featured in the blue menu bar. Next, simply upload your screenshot and fill in the accompanying entry fields. Be sure to enter the product’s 12-digit UPC code (which appears on the back of the Cat Chow® bag) in the field labeled “UPC code” for five extra bonus points!

For starters, snap a digital photo of your full, legible purchase receipt. After logging into your MyPerks account, navigate to the MyReceipts page by clicking on the “Upload Receipt” link featured in the blue menu bar. Then, simply upload your receipt photo and fill in the accompanying entry fields. Be sure to enter the product’s 12-digit UPC code in the field labeled “UPC code” to score five extra bonus points!

To ensure a successful upload, follow these tips:

• Make sure your receipt includes Purina® Cat Chow® products
• Keep your receipt flat, straight and in focus
• Wrinkled, skewed or crumpled receipts won’t scan properly
• Make sure all of the following are visible:

-Store name

-Purchase date & time

-Product name/SKU

-Product price

-Purchase total

All Purina Cat Chow® formulas, including Cat Chow® Complete, Cat Chow® Gentle®, Cat Chow® Indoor, Cat Chow® Naturals Grain Free, Cat Chow® Naturals Original, Cat Chow® Naturals Indoor, Kitten Chow® Nurture, Kitten Chow® Naturals and Cat Chow® Senior Essentials 7+.

The UPC is the 12-digit code that’s located below the barcode on the back of the Cat Chow® bag. When uploading your receipts, you can earn an extra five points by entering the product’s UPC code. Simply type the code into the corresponding entry field that appears on the MyReceipts page.

Yes, any points you’ve earned through MyPerks activities or Cat Chow® purchases will expire if your account becomes inactive. This will happen only if you do not log into your account for 365 days.

Yes, there is a limit. Each MyPerks activity has its own redemption cap ranging from once daily to once in a lifetime. To see the redemption limit, click on the individual activity displayed on the MyActivities page. As for Cat Chow® purchases, Blue and Silver Tier members earn three points for every dollar they spend — up to $67 per calendar month. Visit the MyTiers page to see how you can increase your point-earning power as you climb the tiers.

Unfortunately, no. To keep things fair, we do not offer points for Cat Chow® purchases made before joining the program.

There’s a wealth of point-earning opportunities, from writing reviews and referring friends to complete surveys and even cuddling with your cat. We often add new ways to engage with the program, so be sure to stop by the MyActivities page regularly to see our latest offerings.

It depends on the activity. Stop by the MyActivities page to see our featured activities and their corresponding point values.

Yes, each MyPerks activity has a participation, or redemption, cap. This means that once completed, the activity is no longer available. It’s important to note that not all activities have the same participation limits. Clicking on an activity’s icon will reveal helpful details, including that activity’s participation limit. When you complete an activity, the corresponding icon featured on the MyActivities page will be grayed out. Head over to the MyActivities page to learn more.

Once you’ve accumulated enough points for the reward you want, log in to your MyPerks account. Then, simply navigate to the MyRewards page by clicking the “Rewards” link in the blue menu bar. This section of our site allows you to view all of our available rewards. Clicking on a reward will take you to a description page with key details, including the item’s point value and redemption limit. If it’s the one for you and you have enough points, click the “Add to Cart” button displayed below the reward’s description.

After making your selection(s), head to the MyCart page by clicking the “Cart” link in the blue menu bar. The “MyCart” page is where you’ll confirm your shipping address and review and verify your selection(s). Once you’ve completed your order, we’ll send you a confirmation email so you know your reward is on its way.

Your digital rewards will be available within one business day, while physical rewards, once confirmed, are usually delivered within 3 to 6 weeks. If we need to provide additional instructions, we’ll send you a separate email.

You may redeem as many rewards for which you have points! Please note that with some rewards, there may be a cap on the number of redemptions you can make within a specific time period. Remember, when you’re ready to start reward shopping, simply navigate to the MyRewards page by clicking the “Rewards” link in the blue menu bar. When you find a reward you want, select the reward and then click the “Add to Cart” button displayed near the bottom of the reward’s description page. After redeeming a reward, be sure to revisit the MyRewards page to see what other exclusive items are available.

We don’t accept returns at this time, so make sure you take your time when selecting and redeeming rewards. Once it’s yours, it’s yours.

It’s all about uploading! Uploading your Cat Chow® purchase receipts will not only earn you points, but also move you closer to the next highest tier (e.g., Blue to Silver). While completing activities (on-site or off) will earn you points, only your receipt uploads will enable you to climb from one tier to the next.

The short answer is yes. The key to keeping your status is being an active Cat Chow® consumer. Each tier has annual spending requirements to keep you motivated. For example, Silver Tier members must spend at least $51 a year to maintain their status, while Gold Tier members are required to spend a minimum of $150 annually.

Once you reach a new tier, you’ll enjoy all of its benefits for the remainder of the calendar year, plus all of the following year. For example, if you advance from Blue to Silver status in July of 2022, you’ll be a Silver Tier member for the rest of 2022 and all of 2023. It’s important to note that you’ll need to continue making Cat Chow® purchases and uploading valid receipts in order to keep or elevate your tier status.