Experiencing difficulty finding your pet’s favorite food? You’re not alone. This page addresses common concerns about Purina supply issues, including what to do if you’re wondering, “Is Purina having supply issues?” We provide up-to-date insights into any Purina supply chain issues and tips for managing when items are temporarily out of stock.
Whether you're looking for guidance on how much food to keep at home or how to safely switch recipes, we’re here to help. The Nestlé Purina supply chain team works hard to keep your pet’s food on shelves, and we're committed to supporting you through any temporary disruptions.
As you can tell, we’re experiencing a high demand for our products, and our team is working hard to keep shelves (and online carts) stocked with our food, treats and litter. To help you find stores that may have our product available, we’d encourage you to find your favorite product on our website and then click on the Buy Now link, which is found within each product section, or use our where to buy tool. Because we’re all in this together, we encourage consumers to only purchase the amount you would regularly order, so that everyone can keep their pets happy and healthy. Also, please call the store first to be sure your product is available. Should you have additional concerns, please contact us for assistance.
Pet lovers should ensure they have two weeks’ worth of food on hand while only purchasing the amount of food they regularly would, check with their veterinarian about ordering any prescriptions ahead of time, and make sure they have sufficient essential pet products such as cat litter. When bringing food home, it is important to still follow recommended storage tips and guidelines to keep food safe.
Our team is working hard to make sure your pet’s favorite food is available. If you are running low and unable to find more, you may need to substitute another recipe in the short term. If this is the case, you should try to introduce the new food gradually. Mix the new with old, increasing the new and decreasing the old for over a period of 7-10 days. Please use the same procedure when you eventually switch back to your pet’s favorite food. If your pet’s diet is a therapeutic diet for a specific health concern, please talk with your Veterinarian before making any changes.
